Shipping & Returns Policy
Shipping
What shipping options do you offer?
At this time we only offer Standard Shipping on all orders using USPS. You will be charged a low flat rate of $5 unless you are eligible for FREE shipping with orders over $100.
How do I track my order?
Once your order has been placed, you can access the tracking number from your account page or your email for a notification from us!
When will my order be shipped?
We aim to ship out orders within 1-3 days after receiving them. If ordering Friday - Sunday, please allow an additional day.
Do you offer international shipping?
At this time, we do not offer international shipping.
Returns, Exchanges, & Cancellations
RETURNS
We believe you will love your purchase, but if you are not completely satisfied, we will gladly accept merchandise returns within 14 days of the order being fulfilled for store credit only. Returned items must be unwashed + unworn + in the same condition in which they were shipped. Items that appear worn will not be eligible for a return.
NO REFUNDS will be granted.
All returns should be shipped to or dropped off at:
Everyday EDEN
203 Wallace Broussard Rd Suite A
Carencro, LA 70520
Returns will be processed within 2-3 business days from when they are received. When we have processed your return, we will send a notification to the email address on file that your store credit has been added to your account!
PLEASE NOTE: If returning shoes, they must be returned in the shoe box they came in. The shoe box itself cannot be used as the shipping container. Please wrap or package the shoe box in a mailer/box to protect it from damage during the shipping process.
Final sale items are not eligible for return. Final sale items include SALE items over 20%, mystery bags, swimsuits, accessories, handbags and other items marked FINAL SALE at checkout.
Items returned outside of our return window are subject to refusal or a minimum 20% restocking fee at Everyday EDEN's discretion. Return shipping costs are the responsibility of the customer. Shipping fees are non-refundable & Everyday EDEN is not responsible for lost packages.
How do I ship a return?
- Make sure your item is eligible for return by checking our policy or contacting Everyday EDEN prior to return.
- Package your item securely to avoid damage in transit.
- Be certain your return has your name and order number.
- Ship the item back to the following address:
Everyday EDEN
203 Wallace Broussard Rd Suite A
Carencro, LA 70520
CANCELLATIONS
Cancelled orders will receive funds back in the form of a store credit. Please contact customer service for additional information.