Refund policy
We hope you LOVE everything you find at Everyday EDEN! We know sometimes things don't work out quite as planned, so we've made our return and shipping policies as simple and straightforward as possible.
RETURN POLICY
Returns & Store Credit
We gladly accept eligible returns for store credit within 14 days of your in-store purchase or the delivery date of your shipped order.
All approved returns are issued as a digital gift card that never expires and can be used both online and in-store.
Please note: We do not offer refunds to the original payment method or direct exchanges.
Return Eligibility
To qualify for a return, items must be:
-
Returned within 14 days of purchase or delivery.
-
Unworn, unwashed, and in their original condition with all tags attached.
-
Free of stains, odors, damage, or visible signs of wear.
Shoes: Must be returned in their original shoe box. When shipping shoes back, please place the shoe box inside a protective outer box or mailer. Do not attach shipping labels directly to the shoe box.
Final Sale Items
The following items are considered FINAL SALE and are not eligible for return:
-
Items discounted more than 20%.
-
Jewelry and accessories.
-
Swimwear.
-
Mystery bags.
-
Any item marked FINAL SALE at checkout.
Restocking Fees & Exceptions
We understand that special circumstances can happen! Returns approved as a courtesy that fall outside our standard return policy are subject to a 20% restocking fee.
Please understand that exceptions are not guaranteed and are reviewed on a case-by-case basis.
How to Make a Return
1. Check Your Eligibility
Make sure your items meet the return guidelines listed above. If you have any questions, feel free to contact our team before sending anything back.
2. Package Your Items
Securely package your return to prevent damage during transit. Please include:
-
Your full name
-
Order number
-
Reason for return
3. Ship Your Return To:
Everyday EDEN Boutique & Gifts
203 Wallace Broussard Rd., Suite A
Carencro, LA 70520
4. Receive Your Store Credit
Once your return is received and approved, please allow 1–2 business days for processing. Your digital gift card will be sent to your email/phone number and can be used toward any future purchase!
A Few Things to Keep in Mind
-
Return shipping costs are the customer's responsibility.
-
Original shipping charges are non-refundable.
-
Returns received outside the 14-day window may be refused or incur a fee to return.
-
We recommend using a trackable shipping service, as we are not responsible for packages lost or damaged in return transit.
-
If your return package is lost, we're happy to help with information needed to file a USPS claim when applicable.
Order Cancellations
Need to cancel an order? Please contact our team as soon as possible!
Because we work quickly to get orders out the door, cancellations cannot be guaranteed once an order has been placed.
If a cancellation is approved, store credit will be issued. Refunds to the original payment method are not available.